Upcoming Maintenance - October 28th at 8PM: Please note that our service will be temporarily interrupted for some maintenance for about 3 hours on October 28th starting at 8PM EDT. During this period, the application will be inaccessible and some statistics may not be compiled. Also, some functionalities may be interrupted and any scheduled emails will be sent once the service is restored.
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Security Notice - PHP Vulnerabilities Patched: Following the recent announcement of critical PHP security vulnerabilities, our technical team took action as soon as the security update was released. The necessary fixes have been applied to our infrastructure, and the update is complete.
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Client access

In this article:

Starting up

Open a session by entering your authentication information you were given when opening your free trial account:

Username: xxxxxxxx
Password: xxxxxxxx

Note: If this is your first visit, you will need to accept the application terms and conditions once you have logged in.


Forgotten password and/or username

If you have forgotten you username, it can be retrieved on our login page by clicking on "Forgot your username?" Enter your email address and we will send you the corresponding information.
 
If you have lost your password, it can be retrieved on our login page by clicking on ‘‘Forgot your password?’’  Enter your username and an email will be sent so that you can access your account and change your password.
 

Changing your password

You must first login to the application and select ‘‘Settings’’ found at the top of your screen and click ‘‘Password.’’ Enter your new password, confirm it, then click “Save” to apply your changes.
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